Salesforce AdministratorApply Now

About the role
Our client is looking for an experienced Salesforce Administrator to be a part of a dynamic passionate and fast paced team. 
This is a major program of work involving multiple projects spanning several current industry-leading technologies, including Salesforce as a core component.

Key duties and responsibilities

• Develop and maintain Salesforce environment plans.
• Execute hands-on critical and complex Salesforce administration tasks to support releases, CI/CD and new projects and environment changes.
• Ensure standards and support processes are continually reviewed and improved.
• Seek out automation opportunities for improved management of the Salesforce landscape.
• Troubleshoot Salesforce issues and work with internal teams and vendor partners to resolve them.
• Develop environment and code management plans to support Release plans to deploy projects and BAU fixes into Production.
• Manage support tickets with Salesforce & maintain platform security.
• Ensure documentation on processes, policies, and configuration is developed and maintained.
• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
• Assign work activities, mentor and provide support to the environments team.
• Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects and Business Analysts.

Essential criteria

• Certified Salesforce Administrator with a minimum of 2 years’ experience within Salesforce eco-system.
• Salesforce product knowledge, and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
• Experience in Data Loader, Service Cloud and other salesforce tools.
• Experience of working with cross-functional teams and vendor partners for troubleshooting and incident resolution.
• Excellent analytical, problem-solving skills, with attention to detail and quality.
• Strong documentation and technical skills.

Please note:

• You must provide a pitch to address all criteria specified.
• Applicants must hold Australian Citizenship and be able to obtain baseline.

Does this sound like you? If you have the skills and drive we’re looking for please click ‘Apply Now’, or please send your updated CV to su*********@*****om.au
Alternatively please call 03 9643 3720 for a confidential discussion about the role.

Apply Now