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Digital Transformation Forum 01: Digital Transformation, The Big Picture

October 23, 2019 @ 6:45 am - 8:30 pm

M&T Resources is pleased to announce the first event in a new panel series focusing on Digital Transformation within human led services.

Our first event kicks off on 23 October and will be a breakfast panel involving five leaders discussing their views and strategies on digital transformation – how it is achieved, why it is important and tackling some of the pitfalls which come with this change. We hope to offer our audience a fly-on-the-wall experience where you’ll come away with insights you wouldn’t otherwise be privy to.

Hear from an impressive panel of leaders: Nichole Aird, John Bowden, Thomas Allsop, Sandra Gray and Felix Padovan from across Queensland Health, Department of Child Safety Youth & Women, Department of Human Services and Department of Justice and Attorney-General.

Our MC Tim Anderson, will be moderating questions from the audience directly and via the interactive audience participation product Slido. He will also dive deeper into some of our panel’s responses and ensure we move productively through a number of topics to bring you as much content and energy as we can pack into an hour.

Following on from the panel discussion there will be the opportunity to network, grab a bite and discuss over a coffee.


This event is invite only. To express interest in attending please contact Johanna Bullin on


About the panel

Tim Anderson (MC), Innovation Practice Lead, GLASS

Tim has specialised in financial services and consulting for 15+ years, during which time he has played a key role in the design and delivery of major transformational projects, developed communications strategies to support cultural shifts and managed strategic risk through innovation and reinvention of business models. Tim cofounded FinTech QLD and now helps organisations drive a culture of innovation as Innovation Practice Lead at Glass.


Nichole Aird, Senior Director Digital Application Services, Queensland Health

Nichole is an IT leader and organisational change manager with 20+ years of experience across multiple service delivery industries. She sees change as an opportunity and is firmly committed to driving business improvement through the use of technology. An analytical thinker, Nichole leverages creative problem solving resulting in consistent goal achievement and client satisfaction.


Tom Allsop, Director, Department of Child Safety, Youth & Women

Tom is a respected senior public service professional with broad leadership experience in human and social services, with a record of leadership achievements through the delivery of nationally significant and critical programs and projects. He was recently appointed to deliver the department’s largest complex digital transformation initiative, the Unity Program.


John Bowden, Senior Director Digital Health & Business Solutions, Queensland Health

John is an executive leader with 25+ years of success delivering significant cultural change in the public and private sector through the development and implementation of new business models, ICT and digital strategies and overseeing transformation agendas. He embraces the challenges and opportunities of the age of digital disruption and how this relates to both business models and customer value. Most recently, John led a billion-dollar healthcare transformation portfolio for Queensland Health.


Sandra Gray, Independent Consultant | Previously National Manager Innovation & Design, Department of Human Services

Sandra is a customer experience strategist, leader and facilitator with an extensive career in large corporations, state and federal government. In recent roles Sandra has set the strategy for, and managed, CX Capability, Innovation, Strategic Collaboration and Service Design teams. She understands the unique challenges that hierarchy, underlying cultures, behaviours and expectations have on organisational change.


Felix Padovan, a/Manager, Business Transformation, Department of Justice and Attorney-General

Felix is an ICT leader with experience across both state and federal government environments. As the Manager of the Information Services Innovation team within the QLD Department of Communities, Child Safety and Disability Services, Felix developed his strong passion for the transformative nature of human-centred design and design thinking approaches to the delivery of digital services for government.


October 23, 2019
6:45 am - 8:30 pm
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Johanna Bullin
07 3215 7219