Business AnalystApply Now
Melbourne
IT & Telecomms Business Analyst
- Exciting 6 months contract opportunity
- Attractive and competitive daily rates
- Hybrid work arrangement
About the role:
Our client is seeking a skilled and detail-oriented Business Analyst with a strong background in telecommunications IT and operations to join their dynamic team.
The ideal candidate will possess a deep understanding of Telco IT/OSS systems, agile methodologies, and stakeholder management. This role is pivotal in bridging the gap between business needs and technical solutions, ensuring the successful delivery of complex projects within the telecommunications sector.
Key Responsibilities
- Collaborate with stakeholders to elicit, document, and manage business and technical requirements throughout the project lifecycle.
- Utilize tools such as Jira and Confluence for requirements tracking and documentation.
- Serve as the primary liaison between business units, technical teams, and external vendors.
- Facilitate workshops, meetings, and presentations to ensure alignment and understanding among all parties.
- Analyze existing business processes and identify opportunities for optimization.
- Design and implement process improvements to enhance efficiency and effectiveness.
- Support Agile project teams by defining user stories, acceptance criteria, and maintaining the product backlog.
- Participate in sprint planning, reviews, and retrospectives to ensure continuous improvement.
Required Qualifications & Experience
- Proven experience in Telco IT/OSS environments, with a strong understanding of systems such as inventory management, connectivity, assurance/performance, workforce management, and B2B APIs.
- Hands-on experience working in Agile environments, including proficiency in tools like Jira and Confluence for project tracking and collaboration.
- Demonstrated ability to gather, analyze, and document business requirements effectively.
- Strong interpersonal and communication skills to engage with diverse stakeholders and manage expectations.
- Understanding of Telco product development processes and operational workflows is desirable.
- Awareness of telecommunications network domains such as Unified Communications (UC), fixed line (IP/ethernet), voice, mobile, fixed wireless, or satellite.
- Knowledge of satellite communication systems and their integration within Telco operations is desirable.
Does this sound like you? If you have the skills and experience we’re looking for please click ‘Apply Now’, or please send your updated CV to su*********@*****om.au
Alternatively, please call Suniva Rego on 03 9643 3720 for a confidential discussion about the role.